Simple care for a healthy dog

Gentle, effective everyday care products made with your dog in mind, easy essentials that keep your dog clean, comfortable, and feeling their best.

Details & policies

Good to know before you buy

Policy

Details

Processing time

Orders placed before 2:00 PM MST ship the same business day; everything else within 24 hours (Mon–Fri).

Shipping days

Monday–Friday, excluding major US holidays.

Free shipping

Free on orders over $75 (per order, per address).

Delivery estimate

Transit times are estimates; weather, holidays, and carrier volume may add 1–2 days during peak periods.

Tracking

A tracking number is provided on every order.

Packaging

Every order is cushioned, protected, and sealed to travel well.

Delayed delivery

If it’s 3+ business days past the estimated window, contact us and we’ll investigate.

Policy

Details

Return window

30 days from delivery for a full refund.

Condition

Item must be unused and in its original packaging.

Start a return

Email enroll@partnersdogs.com with your order number within 30 days.

Refund time

Issued to your original payment method within 5–7 business days.

Exchanges

Available — same process as a return.

Damaged or wrong item

Full refund plus a free replacement, and we cover return shipping. Email within 48 hours with a photo.

Lost in transit

No tracking movement for 7+ business days → free reship or full refund.

Policy

Details

Order changes

Email within 4 hours if your order hasn’t shipped. Changes after a label is created may incur carrier fees.

Multiple addresses

One shipping address per order — place separate orders to ship to more than one address.

Gift orders

Ships to the recipient’s address with no prices on the packing slip.

Questions

enroll@partnersdogs.com (reply within 1 business day) or 480-595-6700.

About this product

Built for working dogs and the families who love them

<p>Tear stains and crust build up fast, especially on light coats and flat-faced breeds. These plant-based wipes make the daily cleanup around your dog's eyes quick and low-stress, so the area stays clear and comfortable between grooms.</p>
<p>The formula is fragrance-free and made without parabens, sulfates, phthalates, or dyes, which keeps it gentle enough for regular use on sensitive dogs.</p>
<ul>
<li>Lifts everyday discharge and helps lighten tear staining with routine use</li>
<li>Plant-derived cleansers from coconut and palm, no harsh chemicals</li>
<li>Fragrance-free and alcohol-free for dogs with sensitive skin</li>
<li>Pre-moistened and textured to catch debris in one pass</li>
<li>Safe to use around the eye, nose, and mouth area</li>
</ul>

What’s included